How to Order

This web site is designed for schools, public hospitals, town, village, city, county, and state government and any quasi state agency.

State contract prices do not apply to private agencies or individuals. If there are any questions about your eligibility, we will contact NYS OGS for their determination. We may extend the pricing to agencies in other states, but you maybe charged shipping depending on the product and the size of your order. Call us for information.

We will only accept orders that are mailed or faxed. The orders must be signed and designate a SHIP TO destination. Please let us know if you have a deadline. New York State orders will be shipped free on orders over $150 to be shipped to one location. We will add freight charges to the order for shipments that are less than $150. We will accept a New York State credit card for up to $2500 as long as we have the hard copy order.

It is your obligation to check for any freight damages soon as you receive your merchandise. If shipping damage isn't reported immediately, the common carriers will not cover the damage. You must keep the shipping container so it can be checked by the shipping company

If you mis-order an item and wish to return it, you may be charged a handling charge. You must call for an RA first.

Any returns must be in their original package, unmarked, and contain all user manuals and packaging.

If you have any questions, please call our Industrial Sales staff at (800) 347-5851