Upstate NY Home Theater, Electronic and Music Store Testimonials
Ray Supply is the area's premier home and commercial audio and video equipment and installation provider, as well as the area's leading guitar shop and electronics store. We have faithfully served the region for more than 7 decades, and continue to be an innovator when it comes to home theater equipment, home automation and electronics in general. See what our customers have to say about us!
" Dear Justin,
As a follow-up to our recent conversation, we are writing to again
express our appreciation to you and Ray Supply for the sales and
service that we have received.
Our relationship with Ray Supply began more than a year ago when
we were looking to purchase a wall-mount flat screen television and
surround sound speakers for our new home. With no knowledge about how to
compare the state-of-the-art electronic equipment, we were in need of a
company who could give us expert advice and offer continued support service
in the long-term. It is likely that we are similar to many people who are
ready for an updated system, but worry about purchasing something that
is too technologically advanced and too expensive. During the on-site assessment,
you and the technicians immediately understood our needs and budget and
recommended equipment that fit our space perfectly. When we have had questions
about either operating the equipment, or making minor adjustments, you
have always responded immediately and directed us to the appropriate source
Please extend our appreciation to the corporate level of Ray Supply
regarding our positive experience with both you and the company."
"On August 13th, 2011 I purchased a Denon Receiver from Best Buy in Saratoga. I got home and hooked it up, had problems with it and in turn called Best Buy for help. They connected me to the “Geek Squad” who in turn became very rude and reluctant to help. They kept stalling me on service dates and costing me a lot of time in getting the problem solved before the 30 day limit on purchases.
I weighed the issue and decided to call Ray Supply in Queensbury.
Even though I did not purchase the Denon receiver from their store
they agreed to come over and assess the problem. The problem was the receiver
was bad and needed to be replaced for a new one.
Then I called Best Buy for a replacement or even a return. They
were very adamant about it being 30 days past the purchase date (it
was only five days over) and could do nothing for me. “Sorry” they said
and hung up. What to do? My hands were tied knowing I had paid a good
price for this.
I then called Ray Supply back and told them what had happened
with Best Buy. Being the good people that they are, they said they
would be happy to help me out. And that they did! Thanks to Justin, Dan
and Max. They worked with me and did all they could to make a bad situation
a happy one.
I am a very happy customer thanks to Ray Supply and their staff.
I will no longer be doing business with Best Buy and BEWARE everyone
out there, BEST BUY Doesn’t Care!! Ray Supply Does!!"
"As a Builder and Developer for over 30 years, when it came time for my wife and I to build our dream home, we chose Ray Supply for our audio and video needs. I have seen just about every type of system and supplier out there, and Ray Supply designed a simple to use, but technology driven system. It meets my needs for the latest technology, and my family's needs because they can actually use it."
"When we built our new home it was important to us to incorporate an audio/video system that would enhance our lives. We really love the music system. Whenever we have company, music is a big part of our entertaining, both indoors and out. Ray Supply lived up to their reputation. They are knowledgeable, professional, price competitive, and their support is outstanding."
"When we decided to invest in an audio/video system for our home we chose Ray Supply. They provided us with excellent guidance, competitive pricing, and their service was beyond our expectations. Thanks to Ray Supply, our family movie nights have taken on a new level of enjoyment."
"I take great pride in the quality of the homes I build. Therefore, I demand high quality from the vendors I choose. Ray Supply is my choice for all my audio/video work. Their work is high quality, prices fair, and they provide excellent service to my customers."
"We have used Ray Supply for five years with great service. They provided and installed all our TVs, and sound systems. Most impressive was their expert installation of two web cameras with remote security replay. We can enjoy views of our home while away, with piece of mind that it's being monitored."
"As an interior designer it's my job to ensure that my customer's homes provide them with their ideal living experience. Ray Supply is my number one choice for my customers, and my own home."